Frequently Asked Questions
Everything you need to know about our premium wallpaper pastes and adhesives.
How do I know which adhesive is right for my wallpaper type?
The correct adhesive depends on the backing of your wallcovering. We offer specialized formulas for non-woven, vinyl-backed, and traditional paper-based products. Please check the 'Specifications' section on each product page for compatibility.
What is the typical shelf life of your adhesives?
Most of our unopened liquid and powder adhesives have a shelf life of 12 to 24 months when stored in a cool, dry place away from direct sunlight and extreme temperatures.
How long does it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
Do you offer returns on opened containers?
To ensure product integrity and safety, we can only accept returns on unopened and sealed containers within 30 days of purchase. Shipping costs for returns are the responsibility of the customer.
Can I use these adhesives on textured walls?
For the best results, we recommend applying adhesives to smooth, primed surfaces. While some heavy-duty pastes can handle minor imperfections, significant textures should be sanded or skim-coated before application.
Are your products eco-friendly and low in VOCs?
Yes, we prioritize health and safety. The majority of our professional-grade adhesives are low-VOC, water-based, and mold-resistant, making them safe for residential use.